Document Information
Process name: | Support |
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Status: | in progress, for discussion, approved |
Author: | Jane Doe |
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Contributors: |
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Quality assured by: |
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Document history
Version | Date | Author | Comment |
|---|---|---|---|
0.1 | yyyy-mm-dd | Who created the process documentation? | Initial version |
Open issues
No. | Brief description | Responsible | Status | Result |
|---|---|---|---|---|
1 | Brief description of issue | Who will make sure that this issue is taken care of? | open / done | Result |
| Start / Trigger |
| A brief description of the starting event of the process |
| Upstream processes |
| Insert links to process documentations |
| Suppliers / Interfaces |
| Who provides something for the process? |
| Input |
| What is needed as input to the process? |
| Process Owner |
| This person ensures that the process is implemented in the company and is the contact person for strategic questions |
| Process Manager |
| This person takes care of the execution of the process and makes sure that it runs smoothly |
| Process Participants |
| A list of people who contribute to the process |
| Brief description |
| Process flow briefly outlined in keywords |
| Process objectives |
| The goals to be achieved with the process |
| Measurement parameters for target achievement |
| How can it be assessed whether the process has fulfilled its objective? |
| Linked documents |
| Additional information |
| Process end |
| Description of the final event or result of the process |
| Downstream processes |
| Insert links to process documentations |
| Customers |
| Who receives a deliverable from the process? |
| Result / Output |
| What is the process outcome / deliverable? |